The following terms and conditions (‘The Terms’) shall be incorporated into every contract for sale and/or delivery of goods (‘the goods’) by OZPARTS B.V. (‘The Seller’).OZPARTS PL sp. z o.o. (‘The Seller’).
All quotations given, orders accepted and credit extended by The Seller is subject to the following terms.
1. Retention of Title
The Buyer hereby acknowledges that the goods supplied by the Seller shall remain the property of the Seller until the Seller receives full payment from The Buyer.
2. Pricing
Prices quoted by way of a representative of The Seller or Published price lists are subject to change without notice and are not binding by The Seller.
The prices of goods shall be exclusive of all delivery charges and insurance costs which shall be payable by the buyer.
The Seller reserves the right to increase prices to take into account any increase in cost to The Seller or for supplying of Goods.
All clerical errors in prices are subject to correction by The Seller.
3. Acceptance Of Order
(a) The Seller’s acceptance of the Order is subject to these terms and conditions of sale and to any additional terms and conditions that may be contained in the Seller’s price lists or quotations pursuant to which the order was given.
(b) These terms and conditions of sale may only be amended with the written consent of the Seller.
(c) The Terms and conditions of sales referred to in clause 3a shall take precedence over any additional or inconsistent terms and conditions contained in the Buyers order, or in the Buyers request for quotation.
4. Acceptance of Goods
Acceptance of goods delivered by the Buyer shall be deemed to have taken place at the expiration of 3 days from the date of delivery to the buyer.
5. Delivery
The Seller will make all reasonable efforts to have the goods delivered to the Buyer on the date agreed between the parties as the delivery date, but the Supplier shall be under no liability whatsoever should delivery not be made on this date.
The seller reserves the right of supplying any order in full or part. All freight and transit charges are the responsibility of the Buyer.
6. Freight & Insurance
(a) Insurance is not included in the freight charge. Insurance, if required, is the responsibility of the purchaser and must be arranged before dispatching of goods.
(b) Customers wishing to nominate another freight company and or freight method, other than the one used by the Seller, must make arrangements prior to dispatch of goods.
(c) All cost incurred and insurance, if required, are the responsibility of the purchaser.
7. Payment
Standard terms are prepaid. Payment must be made in full at time of purchase. Direct payments can be paid by PayPal, credit card (powered by PayPal), Przelewy24 (powered by PayPal), etc. The updated list of these parties may be requested from the Owner at any time.
8. Use of Trade Name and Trademarks
Customers shall not use OZPARTS B.V. trade name or trademarks, or any portion thereof, within the customer’s name.
Customers shall not use OZPARTS PL sp. z o.o. trade name or trademarks, or any portion thereof, within the customer’s name.
Customers shall have no right, interest in, or claim, on any such trade names or trademarks.
9. Catalogues, Price Lists and Technical References
Catalogues, Price Lists and Technical References provided to the Purchaser by the Supplier whether in printed or electronic form shall remain the property of the Supplier at all times and are not to be reproduced by any means without written approval of the Supplier.
The Supplier shall not be held responsible for any errors or omissions in said Catalogues, Price Lists and Technical References.
10. 30 days returns – conditions
If you are not satisfied with your purchase, please follow the instructions below to return the product:
- Return period – returns are accepted within 30 days from the date of the final invoice.
- Product condition – all returned items must be in their original condition, factory-sealed (no signs of opening), and include all original manufacturer’s packaging and/or tags.
- Return registration – before sending the return shipment, the return must be registered [HERE] .
- Return form – the return package must include a completed and printed return form that includes under the link above.
- Return shipping costs – return shipping costs are covered by the customer.
- Cash on delivery – we do not accept returns sent via cash on delivery (COD).
- Packaging responsibility – the customer is responsible for packing the returned items securely. We do not accept items damaged during transport organized by the customer.
- Return of "kits" – in the case of product sets consisting of multiple parts, we only accept returns of the entire set. Partial returns of individual components will not be accepted.
- Credit note – will be issued within 5 business days from the receipt of the returned goods at our warehouse.
- Refund method – the refund will be issued using the same payment method as used for the original order.
- Return address – the return shipping address will be provided at the end of the online return form process.
11. Shipping Options
UPS Standard - Orders placed and paid on-line till 2:00 pm are being processed the same day
| Country | Estimate lead time (working days) |
|---|---|
| Czech Republic, Germany, Slovakia | 2 days |
| Austria, Belgium, Denmark, France, Netherlands, Switzerland | 3 days |
| Hungary, Italy, Romania, Slovenia, Spain, United Kingdom | 4 days |
| Croatia, Estonia, Greece, Latvia, Lithuania, Norway, Portugal | 5 days |
UPS Express (1-2 days over continental Europe) - Orders placed and paid online till 1:00 pm are being processed the same day
DPD
| Country | Estimate lead time (working days) |
|---|---|
| Belgium | 3 days |
| Bulgaria | 5 days |
| Czech Republic | 3 days |
| Finland | 5 days |
| France | 4 days |
| Germany | 3 days |
| Greece | 6 days |
| Italy | 5 days |
| Netherlands | 3 days |
| Poland | 1 day |
| Portugal | 5 days |
| Romania | 4 days |
| Spain | 5 days |
| Sweden | 4 days |
*Given number of days does not include the day of the dispatch.
11. Shipping Options
Orders placed and paid online till 1:00 pm are being processed the same day.
Given number of days does not include the day of the dispatch.
The transit times reflect UPS' regular delivery schedule, but are not guaranteed.
UPS Standard
| Country | UPS Standard - Estimated lead time (working days) |
|---|---|
| Belgium, Netherlands | 1 day |
| Austria, Denmark, France, Germany, Italy, Luxembourg, Norway, Poland, Slovenia, United Kingdom | 2 days |
| Czech Republic, Hungary, Slovakia, Spain, Switzerland | 3 days |
| Croatia, Lithuania, Portugal, Romania | 4 days |
| Estonia, Finland, Latvia, Sweden | 5 days |
| Bulgaria, Greece | 6 days |
UPS Express
| Country | UPS Express - Estimated lead time (working days) |
|---|---|
| Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovenia, Spain, Switzerland, United Kingdom | 1 day |
| Estonia, Hungary, Latvia, Lithuania, Norway, Romania, Slovakia, Sweden | 2 days |
| Bulgaria, Croatia | 3 days |
| Finland, Greece | 4 days |
12. LUCID Packaging Register number ( EPR )
We are registered with the Zentrale Stelle Verpackungsregister (Central Agency Packaging Register - 'ZSVR') and our LUCID Packaging Register number ( EPR ) is as follows: DE3891082047406.